Transforming the lowly employee handbook: Design for communication not litigation
Give me about three minutes with your employee handbook and I can tell you how it was created. The most popular way: cut and paste. Human Resource managers retrieve handbooks from their former employers, borrow a few examples from colleagues and extract the sections that apply to their firm. The results: generic choppy language, uneven flow from section to section and missing pieces that didn’t happen to appear in any of the examples they selected. The second most […]